Service & support
Expert support, every step of the way, from custom solutions to after-sales care. Silanos stands by resellers, partners and professionals with responsive, reliable service.
Customer and technical support
Within the technical and customer support section, you will find a wide range of resources carefully designed to provide you with all the assistance you may require, regardless of the complexity or nature of your request. From detailed product documentation and solutions, to relevant contact information that allows you to easily reach our specialized support teams, every element has been thoughtfully developed to ensure not only a seamless experience but also a reliable and easy one.
Whether you are looking for technical instructions that explain in depth how to make the most of our solutions, troubleshooting guidance that helps you quickly identify and resolve issues or direct interaction with our customer support team to provide personalized support, this section is where your support needs are met with efficiency, reliability and professionalism.
In addition to these fundamental services, the technical and customer support section is constantly evolving to reflect the latest updates, improvements and innovations in our product line. By gathering in one single place all the necessary tools, documentation, and contact channels, we aim to provide you with a smooth, uninterrupted journey, reinforcing our commitment to being a trusted partner that you can always rely on for expert guidance and timely assistance.
Customer support
Customer support is at your disposal from 8:00 am to 5:00 pm
and can be reached through the following contact details
Phone and whatsapp: +39 345 973 2755
Email: customersupport@silanos.it
Technical support
In the technical support section, users have access to an extensive repository of all the essential documents, instructional guides, step-by-step manuals and reference materials to understand, efficiently troubleshoot and confidently resolve any inquiries, challenges, or technical issues that may arise while using our products and services.
Phone and whatsapp: +39 3463810434
Email: technical.issues@silanos.it
All services are multilingual to assist you effectively.