Privacy Policy

Privacy Policy (GDPR Compliant)

Company: Silanos S.R.L.

Website: Silanos.it

Silanos S.r.L.(“Silanos”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national data protection laws.

1. Data Controller

The Data Controller responsible for the processing of your personal data is:

Silanos S.r.L.

Silanos s.r.l. via Grandi, 19 – 20096 Seggiano di Pioltello (MI) – Italy 

Email: info@silanos.it

2. Categories of Data Collected

We may collect and process the following categories of personal data:

  • Identification Data: name, surname, company name.
  • Contact Details: email address, phone number. 
  • Business Information: data relating to your company, requests for quotes or services. 
  • Technical Information: IP address, browser type, device details, and usage data collected via cookies.

3. Legal Basis for Processing (Art. 6 GDPR)

We process your personal data only where a lawful basis applies, such as:

  • Contractual necessity – to provide products, services, or respond to inquiries. 
  • Legal obligation – to comply with applicable laws and regulations. 
  • Legitimate interest – to improve our services, website functionality, and customer relationships. 
  • Consent – for marketing communications and non-essential cookies (you may withdraw consent at any time).

4. Purposes of Processing

Your data may be used for the following purposes:

  • Responding to requests for information or quotes. 
  • Managing customer relationships and fulfilling contractual obligations. 
  • Ensuring website functionality and security. 
  • Sending commercial or promotional communications (with prior consent). 
  • Complying with regulatory obligations.

5. Data Sharing and Disclosure

Your personal data may be shared with:

  • Authorised employees of Silanos. 
  • Service providers (e.g., IT support, hosting, analytics) bound by confidentiality agreements. 
  • Business partners or distributors, where necessary to fulfil your request. 
  • Public authorities, when required by law. We do not sell or rent personal data to third parties.

6. Data Transfers Outside the EEA

If personal data is transferred outside the European Economic Area (EEA), Silanos ensures such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses approved by the European Commission).

7. Data Retention

We will retain your personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy or as required by law.

8. Data Subject Rights (Articles 15–22 GDPR)

Under the GDPR, you have the following rights:

  • Right of Access – obtain confirmation as to whether we process your data. 
  • Right to Rectification – request correction of inaccurate data. 
  • Right to Erasure (“Right to be Forgotten”) – request deletion of your data. 
  • Right to Restriction of Processing – limit processing under certain conditions. 
  • Right to Data Portability – receive your data in a structured, machine-readable format. 
  • Right to Object – object to processing based on legitimate interests or direct marketing. 
  • Right to Withdraw Consent – at any time, without affecting prior lawful processing.

You may exercise your rights by contacting us at: info@silanos.it. If you believe your rights have been violated, you also have the right to lodge a complaint with your local Data Protection Authority (DPA).

9. Security Measures

We adopt appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised access, or disclosure.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Effective Date.”